Privacy Policy
Last updated: 15 August 2026
At Calon Compass, your privacy matters.

This Privacy Policy explains how your personal information is collected, used, stored and protected when you visit the Calon Compass website, contact us, purchase a product, book a service, join our mailing list or otherwise interact with Calon Compass.
We aim to handle your information with care, respect and transparency.


1. Who We Are
Calon Compass is a trading name operated by Deborah Larden, a sole trader based in the United Kingdom.
For data-protection purposes, Deborah Larden trading as Calon Compass is the data controller of personal information processed by Calon Compass.
You can contact us about privacy or your personal information at:
Email: hello@caloncompass.co.uk
Business address: [insert appropriate business address once confirmed]

2. Personal Information We May Collect
The information we collect depends on how you interact with Calon Compass.
It may include:
your name; your email address; your telephone number, if you provide one; billing and transaction information; information required to process an order or booking; details of products or services you purchase; messages, enquiries and correspondence you send to us; information you choose to provide when booking or receiving personal support; marketing preferences; feedback or reviews you choose to provide; technical information relating to your use of our website, such as device, browser and IP information; and cookie and website-usage information where applicable.
We only seek to collect information that is reasonably necessary for the purpose for which it is being used.

3. Personal Information You Share During Personal Support
Calon Compass provides practical and personal support, and you may sometimes choose to tell us information about your circumstances so that we can understand how best to support you.
Please only provide information that is relevant to the support you are seeking.
Some information you voluntarily share may be particularly sensitive and could constitute special category personal data under UK data-protection law, for example information relating to your physical or mental health.
Where Calon Compass needs to process special category information, we will only do so where an appropriate lawful basis and an additional legal condition for processing that information apply.
We will not use sensitive information disclosed during personal support for unrelated marketing purposes.
Calon Compass is not a medical, mental-health, legal or emergency service. Please do not use our website, email or booking services to provide information requiring emergency attention.

4. How We Collect Your Information
We may collect personal information when you: contact Calon Compass; complete a form on our website; purchase or download a product; book or receive a service; subscribe to emails or other marketing communications; participate in a Calon Compass community; provide feedback or communicate with us; or use our website.
Some technical information may also be collected through cookies and similar technologies. Where information is collected from a source other than directly from you, we will provide the information required by data-protection law where applicable.

5. Why We Use Your Personal Information
We may use personal information to: respond to questions and enquiries; process purchases and payments; provide digital products and resources; manage bookings; provide services you have requested; communicate with you about an order, booking or service; provide customer support; maintain appropriate business and financial records; administer and protect our website and business; understand and improve our products, services and website; prevent or investigate fraud, misuse or security problems; comply with legal, regulatory, tax and accounting obligations; and send marketing communications where we are permitted to do so.
We will not use your personal information for purposes that are incompatible with the reasons it was collected unless we have an appropriate lawful basis to do so.

6. Our Lawful Bases for Using Personal Information
Under UK data-protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, Calon Compass may rely on: Contract, Legal obligation, Legitimate interests, Consent.
Where we rely on legitimate interests, we consider the impact of the processing on your rights and freedoms. Where processing is based on consent, you may withdraw your consent at any time.

7. Marketing Communications
We will only send electronic marketing communications where we have an appropriate legal basis to do so. You can unsubscribe from marketing emails at any time. We do not sell your personal information to advertisers or other organisations for their own marketing purposes.

8. Payments
Payments made through the Calon Compass website may be processed by third-party payment providers. Payment providers process information in accordance with their own legal obligations and privacy practices.

9. Website Hosting and Service Providers
Calon Compass uses third-party technology and service providers to operate the website and business. Where a provider processes personal information on our behalf, we take reasonable steps to use appropriate providers and data-protection arrangements.

10. Who We May Share Personal Information With
We do not sell your personal information. We may share personal information where reasonably necessary with professional advisers and service providers acting on our behalf.

11. International Transfers
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with UK data-protection law.

12. How Long We Keep Personal Information
We do not keep personal information for longer than we reasonably need it. Retention depends on legal, tax and accounting requirements.

13. Cookies
The Calon Compass website may use cookies. Some cookies are necessary for the website to function correctly.

14. Social Media and Online Communities
Calon Compass may maintain social-media accounts. Information you choose to share publicly may be visible to others.

15. Keeping Your Information Secure
We take reasonable organisational and technical measures to protect personal information.

16. Your Data-Protection Rights
UK data-protection law gives you rights in relation to your personal information. contact: hello@caloncompass.co.uk

17. Your Right to Object
You have the right to object to certain uses of your personal information. contact: hello@caloncompass.co.uk

18. Automated Decision-Making
Calon Compass does not currently use solely automated decision-making.

19. Children\'s Privacy
Calon Compass products are intended primarily for adults.

20. Information You Need to Provide
Certain information may be necessary for us to provide a product or service.

21. Complaints
If you have concerns, please contact us first. You also have the right to complain to the ICO.

22. Changes to This Privacy Policy
We may update this Privacy Policy. The latest version will be published on this page.

23. Contact Calon Compass
If you have a question, please contact: Deborah Larden Trading as Calon Compass Email: hello@caloncompass.co.uk